Contact Us
We're here to help with your health journey
Email Support
info@bmi-calculator.co.in
Phone Support
+91 8209571314
Business Hours
Mon-Fri, 9 AM - 6 PM IST
Response Time
Within 24 hours
Customer Support
Best for: Order assistance, program questions, technical issues
- Email: info@bmi-calculator.co.in
- Response Time: Within 24 hours
- Languages: English, Hindi
- Available: 7 days a week
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Email support only
Technical Support
Best for: Website issues, payment problems, login difficulties
- Email: info@bmi-calculator.co.in
- Phone: +91 8209571314
- Response Time: Within 4 hours (business hours)
- Emergency: Same-day resolution
Before Contacting Tech Support
- Clear your browser cache and cookies
- Try using a different browser or device
- Check your internet connection
- Note any error messages you see
Send Us a Message
Frequently Asked Questions
Diet plans are typically delivered within 24 hours of payment confirmation. You'll receive an email with your personalized plan, shopping list, and exercise recommendations. If you don't receive it within 24 hours, please contact our support team.
Please have ready: your order ID, transaction ID from Razorpay, registered email address, and a detailed description of your issue. For technical problems, include your browser type and any error messages you see.
Yes! Our health program specialists can provide free guidance on selecting the right program based on your BMI, health goals, and dietary preferences. Contact programs@bmi-calculator.co.in or use WhatsApp during business hours.
Email order@bmi-calculator.co.in with subject "Refund Request - Order #[Your Order ID]". Include your order details, reason for refund, and any supporting documentation. Refer to our Refund Policy for eligibility criteria.
Contact us before purchasing to discuss your dietary restrictions. We can often customize programs for common allergies and restrictions. If modifications aren't possible, we'll recommend the most suitable alternative or provide a full refund.
Yes! You can contact our support team anytime during your program for guidance, questions, or modifications. We also send follow-up emails with tips and motivation. Our goal is your success throughout the entire program duration.
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